Privacy Policy
We have created this
privacy statement in order to demonstrate our firm and continuing commitment to
the privacy of personal information provided by those visiting and interacting
with this web site. We hold the privacy of your personal information in the
highest regard. The following discloses our information gathering and
dissemination practices for this website.
We recognizes the
importance of protecting your privacy
and our policy is designed to assist you in understanding how we collect, use
and safeguard the personal information you provide to us and to assist you in
making informed decisions when using our site. This policy will be continuously
assessed against new technologies, business practices and our customers' needs.
What Information Do
We Collect?
When you visit this web site you may provide us with two types of information:
personal information you knowingly choose to disclose that is collected on an
individual basis and Web site use information collected on an aggregate basis as
you and others browse our Web site.
1. Personal
Information You Choose to Provide
Registration
Information
When you register for any of our products, services or newsletters you will
provide us information about yourself.
Credit Card
Information
If you choose to avail of our services, you may need to give personal
information and authorization to obtain information from various credit
services. For example, you may need to provide the following information:
-Name -Mailing address -Email address -Credit card number
-Name on credit card
-Credit card billing
address -Business and home phone number
Email Information
If you choose to correspond with us through email, we may retain the content of
your email messages together with your email address and our responses. We
provide the same protections for these electronic communications that we employ
in the maintenance of information received by mail and telephone.
2. Web Site Use
Information Similar to other commercial Web sites, our Web site
utilizes a standard technology called "cookies" (see explanation below, "What
Are Cookies?") and web server log files to collect information about how our Web
site is used. Information gathered through cookies and Web server logs may
include the date and time of visits, the pages viewed, time spent at our Web
site, and the Web sites visited just before and just after our Web site.
How Do We Use the
Information That You Provide to Us?
Broadly speaking, we use
personal information for purposes of administering our business activities,
providing the products and services you requested, to process your payment,
, to monitor the use of
the service, our
marketing and promotional efforts
and improve our content
and service offerings, and customize our site's content, layout, services
and for other lawful purposes.
These uses improve our site and better tailor it to meet your needs.
Furthermore, such
information may be shared with others on an aggregate basis. Personally
identifiable information or business information will not be shared with parties
except as required by law.
Occasionally, we may also
use the information we collect to notify you about important changes to our
Website, new services, and special offers we think you will find valuable. You
may notify us at any time if you do not wish to receive these offers by emailing
us at the link provided on the newsletter.
What Are Cookies?
A cookie is a very small text document, which often includes an anonymous unique
identifier. When you visit a Web site, that site's computer asks your computer
for permission to store this file in a part of your hard drive specifically
designated for cookies. Each Web site can send its own cookie to your browser if
your browser's preferences allow it, but (to protect your privacy) your browser
only permits a Web site to access the cookies it has already sent to you, not
the cookies sent to you by other sites. Browsers are usually set to accept
cookies. However, if you would prefer not to receive cookies, you may alter the
configuration of your browser to refuse cookies. If you choose to have your
browser refuse cookies, it is possible that some areas of our site will not
function as effectively when viewed by the users.
A cookie cannot retrieve any other data from your hard drive or pass on computer
viruses.
How Do We Use
Information We Collect from Cookies?
As you visit and browse our Web site, the site uses cookies to differentiate you
from other users. In some cases, we also use cookies to prevent you from having
to log in more than is necessary for security. Cookies, in conjunction with our
Web server's log files, allow us to calculate the aggregate number of people
visiting our Web site and which parts of the site are most popular. This helps
us gather feedback to constantly improve our Web site and better serve our
clients. Cookies do not allow us to gather any personal information about you
and we do not intentionally store any personal information that your browser
provided to us in your cookies.
IP Addresses
IP addresses are used by your computer every time you are connected to the
Internet. Your IP address is a number that is used by computers on the network
to identify your computer. IP addresses are automatically collected by our web
server as part of demographic and profile data known as traffic data so that
data (such as the Web pages you request) can be sent to you.
Sharing and Selling
Information
We do not share, sell, lend or lease any of the information that uniquely
identify a subscriber (such as email addresses or personal details) with anyone
except to the extent it is necessary to process transactions or provide services
that you have requested.
How Can You Access
and Correct Your Information?
You may request access to all your personally identifiable information that we
collect online and maintain in our database by emailing us at the usual address.
What About Legally
Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words,
when we, in good faith, believe that the law requires it or for the protection
of our legal rights. We
may also disclose account information when we have reason to believe that
disclosing this information is necessary to identify, contact or bring legal
action against someone who may be violating our Terms of Service or to protect
the safety of our users and the Public.
What About Other
Web Sites Linked to Our Web Site?
We are not responsible for the practices employed by Web sites linked to or from
our Web site or the information or content contained therein. Often links to
other Web sites are provided solely as pointers to information on topics that
may be useful to the users of our Web site.
Please remember that when
you use a link to go from our Website to another web site, our Privacy Policy is
no longer in effect. Your browsing and interaction on any other web site,
including web sites, which have a link on our Website, is subject to that Web
site's own rules and policies. Please read over those rules and policies before
proceeding.
Your Consent
By using our Web site you consent to our collection and use of your personal
information as described in this Privacy Policy. We reserve the right to amend
this privacy policy at any time with or without notice.
Our Commitment To Data Security:
Please note that your
information will be stored and processed on our computers in the United States.
The laws on holding personal data in the United States may be less stringent
than the laws of your Country of residence or citizenship.
To prevent unauthorized access, maintain data accuracy, and ensure the correct
use of information, we have put in place appropriate physical, electronic, and
managerial procedures to safeguard and secure the information we collect online.
Choice/Opt-In/Opt-Out
This site allows visitors to unsubscribe so that they will not receive future
messages. After unsubscribing we will discontinue sending the particular
messages as soon as technically feasible.
Surveys & Contests
From time-to-time our site
requests information from users via surveys or contests. Participation in these
surveys or contests is completely voluntary and the user therefore has a choice
whether or not to disclose this information. Information requested may include
contact information (such as name and shipping address), and demographic
information (such as zip code, age level). Contact information will be used to
notify the winners and award prizes. Survey information will be used for
purposes of monitoring or improving the use and satisfaction of this site.
A Special Note About
Children
Children are not eligible
to use our services
unsupervised and we ask that children
(under the age of 14) do not submit any personal information to us. If you are a
minor, you can use this service only in conjunction with permission and guidance
from your parents or guardians.
Acquisition or Changes
in Ownership
In the event that the web
site (or a substantial portion of its assets) is acquired, your information
would be considered part of those assets, and may be part of those assets that
are transferred.
Policy Modifications
We may change this Privacy Policy from time to time. If/when changes are made to
this privacy policy, we will email users who have given us permission to do so.
We will post any changes here, so be sure to check back periodically. However,
please be assured that if the Privacy Policy changes in the future, we will not
use the personal information you have submitted to us under this Privacy Policy
in a manner that is materially inconsistent with this Privacy Policy, without
your prior consent.
What
are cookies?
A “cookie” is a small
text file containing a string of alphanumeric characters. There are two
types of cookies: a persistent cookie and a session cookie. A persistent
cookie gets entered by your Web browser into the cookie folder on your
computer’s hard drive. A persistent cookie remains in that cookie folder,
which is maintained and governed by your Web browser, after you close your
browser program. A session cookie is temporary and disappears after you
close your browser. DoubleClick’s ad-serving and paid search listing (“DART
Search”) products utilize the same cookie: the DART cookie. The DART cookie
is a persistent cookie and consists of the name of the domain that set the
cookie (“ad.doubleclick.net”), the lifetime of the cookie, and a “value.”
DoubleClick’s DART technology generates a unique series of characters for
the “value” portion of the cookie.
What
is the DoubleClick cookie doing on my computer?
If you have a
DoubleClick cookie in your Cookies folder, it is most likely a DART cookie.
The DoubleClick DART cookie helps marketers learn how well their Internet
advertising campaigns or paid search listings perform. Many marketers and
Internet websites use DoubleClick’s DART technology to deliver and serve
their advertisements or manage their paid search listings. DoubleClick’s
DART products set or recognize a unique, persistent cookie when an ad is
displayed or a paid listing is selected. The information that the DART
cookie helps to give marketers includes the number of unique users their
advertisements were displayed to, how many users clicked on their Internet
ads or paid listings, and which ads or paid listings they clicked on.
Why
does your cookie keep coming back after I delete it?
When you visit any
website or search engine on which DoubleClick’s DART technology is used, our
servers will check to see if you already have a DART cookie. If the servers
do not receive a DART cookie, the servers will try to set a cookie in
response to your browser’s “request” to view that Web page. If you do not
want a DART cookie with a unique value, you can obtain a DoubleClick DART
“opt out” cookie. Alternatively, you can adjust your Internet browser’s
settings for handling cookies. This is explained in the next question.
How
can I adjust my cookie settings to accept or decline cookies?
To eliminate cookies
you may have currently accepted, and to deny or limit cookies in the future,
please follow one of these procedures:
IMPORTANT: IF YOU
DELETE YOUR OPT-OUT COOKIE, YOU WILL NEED TO OPT-OUT AGAIN. IF YOUR BROWSER
BLOCKS ALL OR THIRD-PARTY COOKIES, YOU WILL BLOCK THE SETTING OF OPT-OUT
COOKIES.
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If you are using Internet Explorer 6.0, go to the Tools menu, then to
Internet Options, then to the Privacy tab. This version of Internet
Explorer is the first to use P3P to distinguish between types of
cookies. P3P uses standardized privacy statements made by the cookie
issuer to manage your acceptance of cookies. Under the “Privacy” tab,
click on the “Advanced” button. Select “Override automatic cookie
handling” and choose whether you want to accept, block or be prompted
for “First-party” and “Third-party Cookies.” If you want to block all
cookies coming from DoubleClick’s doubleclick.net domain, go to the “Web
Sites” section under the “Privacy” tab and click the “Edit” button. In
the “Address of Web site” field, enter “doubleclick.net,” select
“Block,” click OK (menu will disappear); click OK again and you will be
back to the browser.
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If you are using Netscape 6.0+, go to “Edit” in the menu bar, click on
“Preferences,” click on “Advanced,” and select the “Cookies” field. Now
check either the box that says, “Warn me before accepting a cookie” or
“Disable cookies.” Click on “OK.” Now go to your “Start” button, click
on “Find,” click on “Files and Folders,” type “cookies.txt” into the
search box that appears, and click “Find Now.” When the search results
appear, drag all files listed, into the “Recycle Bin.” Now shut down and
restart your Netscape. Depending on your earlier choice you will either
be prompted by new cookie sets or no cookies will be set or received.
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If you are using Mozilla or Safari, please go to their websites to find
out how to disable cookies in those programs.
What
are Web beacons?
Web beacons are small
strings of HTML code that are placed in a Web page. They are sometimes
called “clear GIFs” (Graphics Interchange Format) or “pixel tags.” Web
beacons are most often used in conjunction with cookies. DoubleClick uses
Web beacons in connection with its products and services, including
ad serving and paid search listings (“DART Search”). Because a Web
beacon is only 1 pixel high by 1 pixel wide, it appears invisible on your
computer screen. If Web beacons were made larger (e.g., 100 pixels high by
100 pixels wide), it would take much longer for your Web page to load and
would clutter up the page that you have requested.
In 2002, working with a
broad spectrum of companies, including other technology companies, seal
providers and websites, DoubleClick helped draft “Best Practice” guidelines
for disclosing the use of Web beacons. Please
click here to see these guidelines – and a list of the companies that
participated in developing them.
What is
“personally identifiable information” (“PII")?
“Personally
identifiable information” is any information that can identify or locate a
particular person, including but not limited to name, address, telephone
number, email address, social security number, bank account number or credit
card number.
What
is “non personally identifiable information” (“non-PII”)?
“Non-personally
identifiable information” is information that cannot identify a particular
person. This type of information includes a user’s Internet Service
Provider, a computer’s operating system and browser type, and a unique
DoubleClick DART cookie ID.
DoubleClick’s
ad-serving and search products utilize non-PII. Some of our clients may
associate PII that you have given them (for example, a customer number, if
you have registered at or purchased from their websites), with their
advertising campaigns. Although this customer number may be passed from the
client to DoubleClick’s ad servers during the ad delivery process,
DoubleClick cannot recognize this information as PII and cannot link it to
any person.
What is
“sensitive information?”
To DoubleClick,
“sensitive information” categorically includes but is not limited to data
related to an individual's health or medical condition, sexual behavior or
orientation, or detailed personal finances, information that appears to
relate to children under the age of 13 at the time of data collection; and
PII otherwise protected under federal or state law (for example, cable
subscriber information or video rental records). DoubleClick does not use
any “sensitive information” to target Internet advertisements.
What is
ad serving?
In order to support
their content without charging visitors, websites sell advertising space on
their Web pages. Companies like DoubleClick provide technology for the
websites and advertisers to use to display ads on the websites.
DoubleClick’s ad servers work at the direction – and on behalf – of our
clients.
When you visit a
website, your computer’s Internet browser transmits a “request” to that
website’s server, “asking” that server to send you the Web page that you are
seeking. Most Web pages contain components that are pulled from different
sources. For example, a Web page at a news site may get its weather section
from one provider, its sports results from a different source, and
advertisements from other servers.
If the website is using
DoubleClick’s technology to display ads on its site, the Web page will
contain coding that directs your browser to fill the ad space on the Web
page with content from one of DoubleClick’s ad servers. DoubleClick’s
clients select the format, content, and location of the ads, as well as the
criteria for controlling which ads to show and when to show them.
DoubleClick’s ad-serving technology uses a cookie to help clients determine
what ads to display. When a “call” is received by DoubleClick’s ad servers,
the server checks to see if the “calling” browser has sent a cookie with the
request for advertising. If the server doesn’t “see” either a unique
DoubleClick cookie or an opt-out cookie, after “testing” to see whether the
browser will accept cookies, the server sets a unique DoubleClick ad cookie.
If the browser already has a unique DoubleClick ad cookie, the server
“recognizes” the cookie and uses the unique ID for targeting and reporting
purposes as specified by the DoubleClick client. If the browser has an
opt-out DoubleClick cookie, the server uses only the non-cookie related
information that is automatically transmitted in the Internet environment
(e.g., browser type, Internet service provider, and information about the
general content of the site or page displayed on your browser) to determine
which ad to show. Sometimes Web beacons are used in conjunction with the
DART cookie when clients want more versatile targeting or reporting
capabilities.
How
does an ad-serving client use DoubleClick’s technology to target or select
which ad to deliver?
Our clients store their
ads on DoubleClick’s ad servers. When you visit a Web page on which a client
is using DoubleClick technology to deliver ads, coding that the website
publisher placed in the Web page tells your computer’s browser to send a
request for an ad to the DoubleClick ad server. When the DoubleClick ad
server receives a request, it will select an ad based on the criteria that
the client has chosen together with any information logged against the
unique cookie id.
For example, a client’s
website may attract an audience of mainly men, aged between 18 and 45, who
are interested in sports, fashion and electronic gadgets. The client will
therefore approach sports, fashion and electronic gadget retailers to see if
they would like to advertise on the site. Those retailers will provide the
client with ads, which the client will store on the DoubleClick ad servers.
The client will assign those ads specific codes, such as sports = 1, fashion
= 2, and electronic gadgets = 3. On the pages where the website publisher
wants to show all three categories of ads, the website will install an ad
tag that contains all three codes. On pages of the website that the client
thinks attracts only men interested in sports, an ad tag that contains only
the code for sports, code 1, may be installed.
DoubleClick does not
tell clients which criteria to select or which advertisements to target
against those criteria. Clients choose the categories they wish to attach to
the advertising that they have contracted to show, what code(s) they wish to
attach to those categories, and which code(s) they wish to include in each
of their ad request tags. In their contracts with DoubleClick, DoubleClick’s
ad-serving clients promise not to use information that DoubleClick could
recognize as either
“sensitive” or
“personally identifiable” to target ads.
What
information is collected by a client using DoubleClick’s ad serving
technology?
Each time one of
DoubleClick's ad servers receives a request for an ad or for a Web beacon,
information about the request received and the ad or Web beacon served – for
example, the date, the time, the website to which the ad or image was
delivered, the cookie ID to which the ad was shown, the operating system
which the browser was using – will be recorded.
Does
DoubleClick itself do anything with this ad-serving information?
No. The information
that is recorded on the DoubleClick servers by our clients’ use of our
technology belongs to our clients. Although that information may be logged
on a DoubleClick server, DoubleClick's relationship with the client is that
of an agent or processor. Consequently, DoubleClick does not own that
information and cannot, therefore, use that information for its own business
purposes or in any way not authorized by the relevant client. DoubleClick
clients do, however, give us permission to use statistical or aggregate
information derived from their use of the technology – e.g., statistics
about the number of ads served through the technology per month or analyses
about, for example, what time of day is the best time to target certain
types of ads.
Does
DoubleClick sell the ad serving information to other companies?
No. The data that
DoubleClick’s servers record during ad serving belong to DoubleClick’s
clients, and DoubleClick cannot and does not sell that information to other
companies. DoubleClick can, however, use its aggregate analyses about the
effectiveness of ad campaigns to help clients develop more efficient and
successful campaigns.
What are
pop-ups and why do I see pop up advertising?
A pop-up is basically
the opening of a new window in your browser.
DoubleClick provides
its ad-serving clients with a means of choosing and reporting on ads. It is
the website owners or the advertisers with whom they contract that make the
decisions about the format of the ads. The advertisers choose whether they
want to have banner ads or pop ups delivered, and they use our technology to
make it happen. The website owners and advertisers choose the size and
frequency of pop-up ads. DoubleClick has no control over which ad format
website publishers or their advertisers choose.
Generally, there are a
couple of different ways that you might receive pop up advertising:
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The site you are currently visiting has sold an advertising opportunity
to a marketer and that marketer has chosen to create an advertisement
that opens a new browser window. This is a form of “traditional”
Internet advertising.
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You have some kind of ad-delivery software installed (intentionally or
unintentionally, knowingly or unknowingly) on your computer. This type
of software often comes bundled with freeware such as P2P (Peer-to-Peer)
music sharing applications. It may track the sites you visit and scan
their contents looking for triggers that match criteria identified by
advertisers that purchased space from the software manufacturer. The
software program will then display advertisements on your monitor.
What
is spyware?
This term has been
applied to a very broad range of technologies and activities -- from the
mere setting of a cookie to the surreptitious installation of key-logging
software on consumers’ computers. There are many anti-spyware programs on
the market and they each have their own definition of “spyware”. For
example, some programs identify cookies as “spyware”, while others do not.
Some software programs that monitor the websites that consumers visit in
order to deliver context-based advertisements have been categorized as “adware.”
Many of these adware programs are responsible for the
pop-up advertisements that you see.
DoubleClick does not
consider its products either “spyware” or “adware.” We believe that
consumers should be provided meaningful notice and choice with respect to
information collected and used about them.
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